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Privacy Policy

1. Introduction

Precision Made Jewellery (“we”, “us”, “our”) is committed to protecting your privacy under UK GDPR. This policy outlines how we collect, use, store, and share personal data when you visit our website or contact us.

2. Data Controller

J & R Jewels Ltd, trading as Precision Made Jewellery
17 St Sepulchre Gate, Doncaster, DN1 1TD
Phone: 01302 730416 · Email: j.rjewels@outlook.com

3. Personal Data Collected

  • Contact/enquiry forms: name, email, phone, vehicle details, message

  • Communications: information shared via phone or email regarding bespoke jewellery, repairs, valuations

  • Website analytics: anonymised IP, device/browser type, pages viewed, session duration via essential and performance cookies; no advertising or profiling cookies

4. How We Use Your Data

We use your data to:

  • Provide quotes, conduct valuations, book and complete bespoke jewellery commissions, repairs, watch services

  • Send confirmations, updates, and follow-up communication

  • Enhance website functionality and performance through anonymised analytics

  • Maintain financial, warranty, and audit records in compliance with legal obligations

5. Legal Basis

  • Contractual necessity: to fulfil quoted services and commissions

  • Legitimate interests: to manage and improve our services and website

  • Consent: for optional marketing or follow-up material (if opted in)

  • Legal obligation: for financial and compliance records

6. Data Sharing

We do not sell or rent personal data. Data may be shared with:

  • Service providers (e.g., hosting, email, analytics) as data processors under contract

  • Regulatory authorities, if required by law

7. Cookies & Tracking

  • Essential cookies: for forms and navigation

  • Performance cookies: anonymised site usage insights (e.g., Google Analytics)
    No advertising or profiling cookies are deployed

8. Data Retention

  • Enquiry and service records: stored for up to 7 years for compliance and warranty purposes

  • Analytics session logs: deleted after 24 months, with aggregated data retained as needed

9. Your Rights

Under UK GDPR, you have rights to:

  • Access, correct, erase, restrict, or port your personal data

  • Withdraw consent or object to processing
    Please contact us at 01302 730416 or j.rjewels@outlook.com to exercise your rights. You may also lodge a complaint with the ICO.

10. Security

We employ SSL encryption, secure hosting, access controls, and staff training to protect your data. While no system is infallible, we follow industry best practices.

11. International Transfers

All personal data is processed and stored within the UK—no overseas transfers occur.

12. Policy Updates

This policy may be updated periodically. The Effective Date will reflect any changes. Use of our website after updates implies acceptance.

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